* [#getting_help Getting Help] ** [#i_m_new_to_this__who_do_i_ask_for_help_ I'm new to this, who do I ask for help?] ** [#how_do_i_ask_a_question_on_the_mailing_list_ How do I ask a question on the mailing list?] ** [#how_do_i_ask_a_question_on_the_wiki_ How do I ask a question on the wiki?] ** [#nobody_replied_to_my_question___are_you_ignoring_me_ Nobody replied to my question - are you ignoring me?] ** [#can_i_call_someone_on_the_phone_ Can I call someone on the phone?] ** [#what_if_i_have_questions_that_aren_t_wireless_specific_ What if I have questions that aren't wireless specific?] ** [#ok_then__what_if_i_m_having_trouble_accessing_hotmail_when_i_m_using_wireless_on_a_laptop__surely_you_can_fix_it_for_me_ OK then, what if I'm having trouble accessing hotmail when I'm using wireless on a laptop? Surely you can fix it for me!] ---- ! Getting Help There are some things you should know before you ask us for help, the questions and answers here will improve your chances of getting good help from us. If your question is not here, try looking through all of the questions which are listed on TheEvolvingFAQ. ---- !! I'm new to this, who do I ask for help? Your best bet for help is in the (/about/lists mailing list), send an email to (mailto:majordomo@wireless.org.au?Body=subscribe%20melbwireless majordomo@wireless.org.au) with the message "subscribe melbwireless" in the body. Other than this, there is an IRC channel on the Austnet network dedicated to the Melbourne Wireless Networking community, #Melb-Wireless. The people who are most likely to help you are your wireless neighbors. Check out the Wiki page for your local Melbourne Wireless [RegionalGroups Region Group]. Join your Region Group's mailing list and introduce yourself. You'll find the people there glad to have a new neighbor. This Wiki is also a compendium of useful knowledge. You can [TitleSearch search] it by page title, [WordList browse] the list of page titles or do a [Google] search of the Melbourne Wireless site. ---- !! How do I ask a question on the mailing list? First, decide what you're trying to find out. Try to make it fairly general (ie: Not specifically designed for a single other person to answer), and be polite and courteous. Next, address the email to the mailing address and everybody who's subscribed to the list will recieve your mail. ---- !! How do I ask a question on the wiki? Add your query to [FAQYourAdditions] where someone else will answer it, along with moderating or reformatting where appropriate.The response may not be as quick as a question to the mailing list so be prepared for a wait.%%% At the bottom of that page is a link to (/wiki/?subscribe=FAQYourAdditions subscribe) to it, follow the instructions and you'll be notified of any changes%%% ---- !! Nobody replied to my question - are you ignoring me? Probably not, perhaps nobody has an answer or people are to busy to answer it. Try looking at Eric Raymond's Essay on (http://www.catb.org/~esr/faqs/smart-questions.html How To Ask Questions The Smart Way), which will help you ask better questions and may even lead you to fix your own problem which is the best way to learn. ---- !! Can I call someone on the phone? Melbourne wireless is a non-profit association and all the people involved are volunteers. We simply don't have time to act as technical support for your wireless setup. Sorry. ---- !! What if I have questions that aren't wireless specific? Again, the [IRC Austnet IRC] channel is your best bet, but don't expect miracles. ---- !! OK then, what if I'm having trouble accessing hotmail when I'm using wireless on a laptop? Surely you can fix it for me! If the problem only occurs when using a wireless connection maybe, but probably still no. Try [WirelessAndWindowsXP] ---- Back to [TheEvolvingFAQ]